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Codex Mac App shows model limit reached after upgrading from Plus to Pro 5x with 78% of 5h quota remaining #29579

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Description

@pineapple880066

What version of the Codex App are you using (From “About Codex” dialog)?

26.616.71553 • Jun 23, 2026

What subscription do you have?

pro5x

What platform is your computer?

macOS 26.5.1,MacBook pro M1 pro

What issue are you seeing?

Image I’m using the Codex Mac app. Today, June 23, 2026, I upgraded my subscription from Plus to Pro 5x, but I still received a “model limit reached” warning while the app showed I had about 78% of my 5-hour quota remaining.

What steps can reproduce the bug?

The app warned that the model limit had been reached even though the 5-hour quota indicator still showed 78% remaining.

What is the expected behavior?

After switching to Pro 5x, the app should correctly recognize the new subscription quota and allow usage while quota remains.

Additional information

Environment:
App: Codex Mac app
Platform: macOS
Subscription change: Plus → Pro 5x
Quota shown: 78% remaining
Issue time: Same day as upgrade

Activity

  1. added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Jun 23, 2026
  2. pineapple880066 commented on Jun 23, 2026

    @pineapple880066
    Author

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    Powered by Codex Action

    I suspect it's because it didn't switch to the pro version's limit after upgrading his subscription.
    The difference I see compared to other issues is that the remaining credit limit shows as "pro5x" but it's not actually that limit.
    please focus on the picture in this issue

  3. pineapple880066 commented on Jun 23, 2026

    @pineapple880066
    Author
    Image It worked when I said "continue"(in this picture it's the contine in chinese), but it greatly affected usability.
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    appIssues related to the Codex desktop appbugSomething isn't workingrate-limitsIssues related to rate limits, quotas, and token usage reporting

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