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[Bug] Codex Desktop hard-fails with "model at capacity" instead of auto-falling back like Codex Web #44550
Describe the bug
During peak load, Codex Desktop returns "Selected model is at capacity.
Please try a different model." and hard-fails. Codex Web, on the same
account and model, automatically falls back to a less-loaded model and
continues working. This leaves Pro subscribers unable to work in Desktop
whenever the newest models are overloaded.
In Codex Desktop, select a high-demand model (e.g. gpt-6-astra).
Send a message during peak load.
Desktop returns "Selected model is at capacity" and stops.
Send the same message on Codex Web with the same model — Web either
succeeds or silently falls back to a working model.
Expected behavior
Codex Desktop should fall back to an available model (as Codex Web does),
or otherwise retry, rather than hard-failing with "at capacity".
Actual behavior
Codex Desktop hard-fails with "Selected model is at capacity" and does
not recover, interrupting long-running tasks.
Frequency
Every day since Sep 7, 2026, during peak hours.
Additional context
Related: #41790, and the "GPT-5.6 Sol repeatedly hits 'Selected model is
at capacity' in Codex Desktop" thread on the OpenAI developer community.
Activity
github-actions commentedon Sep 10, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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phietvu97 commentedon Sep 19, 2026
I am experiencing the same issue on Windows.
ChatGPT Pro account.
Codex Web works normally on the same account, but Codex Desktop repeatedly shows:
"Selected model is at capacity. Please try a different model."
It happens across multiple models, new conversations, and even a new Side Chat with a simple "OK" prompt.
I already:
Desktop app version: 26.915.31945
Feedback ID:
01a0baa2-82af-7a73-ac6d-82a68ef51f25
Diagnostic logs were included with the in-app feedback report.
The issue started immediately after updating the Desktop app.