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I have 100% quota available but cannot use the AI. This issue has persisted for a whole week. Every time I attempt to use it, I get the message: Selected model is at capacity. Please try a different model. #45368

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I have 100% quota available but cannot use the AI. This issue has persisted for a whole week. Every time I attempt to use it, I get the message: Selected model is at capacity. Please try a different model.#45368
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appIssues related to the Codex desktop appbugSomething isn't workingrate-limitsIssues related to rate limits, quotas, and token usage reporting

Description

@xiangpingdu
xiangpingdu
opened on Sep 14, 2026

What version of the Codex App are you using (From “About Codex” dialog)?

26.908.40834

What subscription do you have?

Pro 20x

What platform is your computer?

Windows11

What issue are you seeing?

I have 100% quota available but cannot use the AI. This issue has persisted for a whole week. Every time I attempt to use it, I get the message: Selected model is at capacity. Please try a different model.

https://community.openai.com/t/issue-selected-model-is-at-capacity-please-try-a-different-model/1396264

Feedback ID: 01a09e0a-2007-7180-9069-5be875a44500

Image

What steps can reproduce the bug?

Feedback ID: 01a09e0a-2007-7180-9069-5be875a44500

What is the expected behavior?

No response

Additional information

I have 100% quota available but cannot use the AI. This issue has persisted for a whole week. Every time I attempt to use it, I get the message: Selected model is at capacity. Please try a different model.

Activity

  1. xiangpingdu
    added
    appIssues related to the Codex desktop app
    on Sep 14, 2026
  2. github-actions
    added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Sep 14, 2026

  3. github-actions commented on Sep 14, 2026

    @github-actions
    github-actionsbot
    on Sep 14, 2026 – with GitHub Actions
    Contributor

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    Powered by Codex Action

  4. EricBZH commented on Sep 16, 2026

    @EricBZH
    EricBZH
    on Sep 16, 2026

    I have the exact same problem.

  5. EricBZH commented on Sep 16, 2026

    @EricBZH
    EricBZH
    on Sep 16, 2026

    This issue is still occurring for me today. The selected model repeatedly shows “Selected model is at capacity. Please try a different model,” even after retrying and creating a new task.

  6. rainpo0401 commented on Sep 17, 2026

    @rainpo0401
    rainpo0401
    on Sep 17, 2026

    I have the exact same problem.

    me too, pro 20x

  7. ccccmmmz commented on Sep 17, 2026

    @ccccmmmz
    ccccmmmz
    on Sep 17, 2026

    Please expedite this—it has already been three days. Is there no anomaly monitoring? As paying subscribers, are our experiences simply being ignored?

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