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Account-level "Selected model is at capacity" on 100% of requests across all models (Pro plan) #46185

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Description

@cw555

Environment

  • OS: Windows 11 (10.0.26200)
  • Codex CLI 0.153.4; the desktop app behaves identically
  • Plan: Pro (chatgpt_plan_type=pro), account id d8927685-… (full id available privately on request)
  • All tests: 2026-09-17, 07:54–08:05 UTC, one machine, one network

What happens

Every request, on every model, is rejected with:

Selected model is at capacity. Please try a different model.

Model-by-model probe (one minimal request each, --sandbox read-only, low reasoning effort)

model result
gpt-6-astra at capacity
gpt-5.6-sol at capacity
gpt-5.6-luna at capacity
gpt-reserve at capacity
gpt-5.5 — 3 consecutive attempts at capacity (3/3)
gpt-5.5 with service_tier=priority at capacity
gpt-5.6-terra stream disconnected before completion, request id 8977beed-af35-4524-8d94-61c25248e952

Reproduce: printf 'say OK' | codex exec --skip-git-repo-check -m gpt-5.5 -c model_reasoning_effort=low --sandbox read-only

Ruled out

  • Client: CLI and desktop app fail identically
  • Client version: the rejection is server-side, not client-side
  • Model choice: every model is rejected, including gpt-reserve
  • Machine and network: unchanged; no usage-limit message is ever shown, only the capacity rejection

Ask

This looks like account-level admission/routing rather than model-level capacity. Please check this account's admission state, and whether activity-based throttling has been applied to it. The account also runs automated agent workloads, so if admission is limited by account activity, please point me at the applicable limits.

Independent reports describe the same account-level pattern — e.g. #46103: on one machine and one network, one account fails 0/11 while another account succeeds 11/11.

Activity

  1. added
    bugSomething isn't working
    CLIIssues related to the Codex CLI
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    connectivityIssues involving networking or endpoint connectivity problems (disconnections)
    on Sep 17, 2026
  2. lixiang4543 commented on Sep 17, 2026

    @lixiang4543

    I suspect that they have planted spies in the GPT6 model.The reason is that after switching to the GPT6 model, this error occurred, causing all models to become unavailable. Before this switch, everything was working fine.

    Image
  3. cdevsystems commented on Sep 17, 2026

    @cdevsystems

    Error running remote compact task: Codex ran out of room in the model's context window. Start a new thread or clear earlier history before retrying.

  4. starRiverKoi commented on Sep 17, 2026

    @starRiverKoi

    One additional detail that may be important: this has not been a short-lived or single-session issue.
    
    The affected Plus account has been experiencing the same Selected model is at capacity / server_overloaded behavior for approximately three consecutive days.
    
    During that period I have tried:
    

    • multiple new threads
    • multiple codex exec invocations
    • --ephemeral
    • --ignore-user-config
    • different models
    • logging in again
      
      The behavior continues to follow this Plus account.
      
      Meanwhile, the Free account on the same PC and network can successfully use the same gpt-5.6-luna model.
      
      So if the cause is region/data-center routing, it may be worth checking whether the affected account has some kind of persistent/sticky affinity to a degraded region or serving pool, rather than this being a one-time routing decision.
      
      The persistence across roughly three days is the main reason I suspect this may be more than a transient regional capacity event.
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    CLIIssues related to the Codex CLIbugSomething isn't workingconnectivityIssues involving networking or endpoint connectivity problems (disconnections)rate-limitsIssues related to rate limits, quotas, and token usage reporting

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