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App will not load #48990

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@carlsonlstout

What version of the Codex App are you using (From “About Codex” dialog)?

26.924.2738.0

What subscription do you have?

Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

Image my codex app refuses to open its just stuck on a blank loading page even after force quit in task, system restart, clean reinstall of the app, app repair in windows, and connecting to a hotspot (in-case firewall blocked it) still no luck. I did an app reset, web codex works, installed via Microsoft Store, approval_policy = "untrusted" is not present. Chat support ai said to make a ticket here and report it so here I am!

What steps can reproduce the bug?

Zero idea, cant even open app

What is the expected behavior?

No response

Additional information

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    appIssues related to the Codex desktop appbugSomething isn't workingwindows-osIssues related to Codex on Windows systems

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