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Hello, I would like to report a possible issue with the free usage limit.
Yesterday, I received the message “Free usage exceeded, subscribe to Go,” which indicated that I had to wait approximately 77,900 seconds before I could use the service again. What seems unusual is that this happened almost immediately after sending just one message, without performing any additional tasks or work.
Today, I tried again, expecting my free usage allowance to have reset, but I received the same message immediately after sending my first message.
I understand that the free plan has usage limits and that these may vary depending on demand. However, this situation has now occurred on two consecutive days, even though I have barely used the service.
Could you please check whether there is an issue with my free usage quota or its reset schedule? I would also appreciate clarification on how the waiting period is calculated and when I should expect my free usage to become available again.
Thanks for the report, and sorry about this. Being told your free usage is exceeded after a single message, two days running, is frustrating.
The free usage limit is applied to your account on the server, so it is handled as account/billing support rather than through GitHub issues. Please email help@anoma.ly with the details: roughly when it happened, the full error message and the account you use. If you've already emailed, the team will get to it, especially now that we've seen it here. Please keep email addresses, account details and any payment information out of this public issue and put them only in the email.
Several other people have reported something similar recently, which may help the team see whether there is a wider problem:
Hi @OxxoJordy, I'm closing this issue because free usage limits and account questions are handled by email, not on GitHub. If anything is still unresolved, please email help@anoma.ly with the details, and keep account or payment information out of this public thread. Thanks for your patience, and sorry for the trouble!
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opencode-agent commentedon Oct 24, 2026
Thanks for the report, and sorry about this. Being told your free usage is exceeded after a single message, two days running, is frustrating.
The free usage limit is applied to your account on the server, so it is handled as account/billing support rather than through GitHub issues. Please email help@anoma.ly with the details: roughly when it happened, the full error message and the account you use. If you've already emailed, the team will get to it, especially now that we've seen it here. Please keep email addresses, account details and any payment information out of this public issue and put them only in the email.
Several other people have reported something similar recently, which may help the team see whether there is a wider problem:
The bot will close this issue in 1 day, since support for this happens over email.
opencode-agent commentedon Oct 25, 2026
Hi @OxxoJordy, I'm closing this issue because free usage limits and account questions are handled by email, not on GitHub. If anything is still unresolved, please email help@anoma.ly with the details, and keep account or payment information out of this public thread. Thanks for your patience, and sorry for the trouble!